Answers to Frequently Asked Questions

Appointment Structure

  • Patient evaluation: includes evaluation of screening tools answers, patient interview, examination of co-morbidities, past psychiatric history, psychosocial factors, and clinical data  

  • Treatment options offered: medication (if needed and accepted), referral to therapy and/or other non-pharmacological modalities, recommendations for life style modifications

Appointment Scheduling 

  • Both providers accept new patients

  • Mrs. Moga sees patient on Fridays; Dr. Moga sees patient on Saturdays

  • Appointments types and duration: Psychiatric evaluation (80 min)

    Medication Management/Therapy (20-50 min)

  • Clients can self-schedule appointments on the website (select “patient type”, appointment type, and provider; then proceed to schedule appointment).

  • Clients can also schedule appointments by emailing their chosen provider.

Payment for Services

For Clients with Insurance

  • We accept the following insurances:

Aetna

Blue Cross Blue Shield of Arizona

TriWest Healthcare Alliance

United Health Care - Optum Behavioral Health

Evernorth – Cigna

Claritev – Multiplan

  • Insurance coverage may change at any time. Eligibility can vary based on a specific plan. Eligibility will be verified prior to every appointment. Eligibility verification may take up to 2 business days.

For Self-Pay Clients

Self-pay service fees:

  • Psychiatric evaluation: $275 (80min)  

  • Medication Management: $75 - $135 (20 -50 min) pending appointment duratin and complexity

  • Courtesy billing is available. 

Cancellations and Missed Appointments

  • Clients will receive several notifications via email and text prior to the appointment date.

  • For Medication Management appointments, if the client is late more than 5 minutes, the provider will end the telehealth call, and the client will be charged $ 50.

  • For Psychiatric Evaluation appointments, if the client is late more than 10 minutes, the provider will end the telehealth call, and the client will be charged $ 100.

  • Repeated missed appointments may impact the client’s scheduling eligibility or can lead to discharge from services.